Refund policy
Refund & Return Policy
At Zuvios, we carefully inspect every order before it is shipped.
All sales are final. We do not accept returns, exchanges, or provide refunds for any products once an order has been delivered.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include your order number along with clear photos or videos of the product and packaging so we can review your request.
If the issue is verified to be our mistake, we will provide a replacement at no additional cost. Refunds will not be issued.
Order Cancellation
Orders can only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled.
Contact Us
If you have any questions regarding your order, please contact us at:
Email: akg87569@gmail.com